EOSA | Customer Benefits
EOSA is a leading membership of Pan-European Office Suppliers and Business Services
European office supplies alliance, EOSA
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We offer much more than just business supplies.
Customer Care à la Carte is our Strength.

 

Our local network of customer service teams provides full support for all
ordering and service enquiries. This is supported by sophisticated call
handling technology to ensure that we can respond swiftly and efficiently.
You can chose to order in 4 easy ways:

 

  • Online – Purchasing & Managing

  • Phone – Quick & Friendly

  • Fax – 24 hours per day

  • Email – Simple & Fast

Service
with easy
ordering

Our Partners

 

Connect directly to your local
partner by clicking on the flag
of your country of interest.

The Structure of EOSA

 

Excellent logistics, integrated with local systems and distribution centres, mean that we can deliver exactly what you want exactly when / where you want it.

We offer a wide range of focussed delivery options from just-in-time fulfilment to end-user desktop delivery.

EOSA offers the local flexibility to meet the
needs of all of your users across Europe.

Key Figures

 

  • 30+ Distribution centres across Europe with over 100,000 m² of storage

  • Cutting-edge High Technology Warehouse Management systems

  • Average Stock Availability 99.0% across Europe

  • Own vehicle fleet and local carrier options

  • Security Cleared drivers available

  • Customised Delivery Options to match your needs

Quality Systems

 

We are committed to offering our customers the highest quality solutions, all of our partners have either attained or are working towards IS O standard accreditiation relating to their customer management processes and the environment.

 

We are contsantly striving to improve our own internal processes and find innovative ways in which we can engage with our customers to reduce costs and add value to their interaction with us.

All partners must make a commitment to this core value before they can formally gain membership of EOSA.

 

Our executive set objectives relating to quality and review these annually in line with CS R, IS O regulations and the latest legislation.

 

Because we operate throughout the whole of europe each partner is required to comply with their local quality standards in addition to any EOSA accreditation requirements.